Today, many financial communications leaders are tasked with the massive challenge of communicating their company’s pandemic-related protocols, news, and changes to their teams and external stakeholders.
In this session, Rebecca Katz, Principal and Senior Communications Advisor, Vanguard, China, discussed her experiences managing COVID-related communications and shared how the principles of crisis communications helped to guide her team’s approach to the situation. She and attendees discussed what they would change about their team’s response as well as future plans as vaccines become available and companies consider reopening offices.
A special thanks to Rebecca for hosting this conversation and to the members who shared their experiences and insights with the group.
Watch the recording of the session here.