Shannon Smith accepts senior Marketing role at American Express
Published on February 5, 2026
American Express has promoted Shannon Smith to VP, Marketing Personalization Strategy from her recent post of Director, Application Experience and Personalization Strategy.
Smith wrote on LinkedIn: “I’m especially grateful to continue working with an incredibly thoughtful, talented group of team members and partners, who I’m lucky to learn from constantly and who make work meaningful and fun every day. Thank you to the mentors and colleagues who’ve guided and supported me, and I’m looking forward to continuing to learn and grow with team AmEx.”
Smith has a B.A. in Critical and Visual Studies from Pratt Institute.