Mercedes Ritchey is Sr. Director, Media & Marketing Strategy at Capital One

Published on January 21, 2026

Mercedes Ritchey has joined Capital One as Senior Director, Media and Marketing Strategy.

Previously, Ritchey worked at Discover Financial Services, Walgreens, Walgreens Boots Alliance, Spark Foundry, Starcom Worldwide/SMG United and SMG.

Ritchey has a B.A. in Mass Communication and Media Arts, and Radio and Television Production from Southern Illinois University. She has a M.A. in New Media Studies from DePaul University.

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